Tickstory

Hi,

I have just installed the latest version of the product. The web page states this should be V0.7b, where as the Help About... screen is displaying 0.7.0.0. Is this correct?

The reason I ask is that this version should include a new version of the MT4 product launcher, but I still get a warning stating that..."NOTE: No official support is available for this feature..." (I am currently using MT4 V4.0 Build 445).

The other problem that I am having is that I have used the "Export to File" option to export GBPUSD data for the 15 minute timeframe for data ranging from 01/01/2011 to 31/12/2012. However, when I try and run the MT4 backtester using the data, the backtester stops after only 11 months, citing that there is no more data! I have now gone through the process of re-exporting the data several times, with each attempt resulting in the same result! Is anyone else experiencing this?

Regards

Oops...the "Export to File" text above, should have read..."Export to MT4"

Hi trying2trade,

You raise a good question with regards to what "support" means, so please let me clarify. The launcher itself is considered to be a "non-core" feature of Tickstory - it is there to assist users to back-test with Metatrader 4, however it is not a "database" feature which is the prime goal of Tickstory. Due to the nature of how the launcher needs to work, future changes could render it unusable in which case we cannot guarantee any support or fixes since this is out of our control.

With regards to what MT4 versions the launcher currently "supports" in 0.7b, it has been tested on MT4 Build 432, 445 and 451 (and potentially may work on future releases).

In regards to your back-testing issue, could you please give the exact error that MT4 is reporting? Usually the problem you described will happen when your FXT files are greater than 2GB, so check this first.

Hope this helps!

Hi,

I only raised the issue of support as I am currently using version 445 of MT4, but I get the warning message when launching it, so I just wanted to clarify that the latest download version was in fact V0.7b, so no problem. I've currently got my system testing head on, which makes a change from my developers head

With regards to the back-testing issue, I think you are right about it being a 2GB limit issue. I hadn't come across this issue before, so I assumed that it was a new 'feature' , but I have just checked Birt's EA Review site, and it turns out that running one of the patches fixes the issue, so again, not really a problem.

I did start writing my own software, but then I found your site so it saved me a job

Regards

trying2trade

Hi trying2trade,

Glad all your questions are answered. If you have any further suggested enhancements, let us know!

Regards.