Tickstory

I have been trying for a few days now to download the EURUSD data but i keep getting error messages after it has downloaded an x amount of data.

Time Message
18-02-2015 09:05 Error occurred during download: The operation has timed out (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)
18-02-2015 09:03 Error occurred during download: The operation has timed out (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)
18-02-2015 09:01 Error occurred during download: The operation has timed out (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)
18-02-2015 09:00 Error occurred during download: The operation has timed out (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)
18-02-2015 08:58 Error occurred during download: The operation has timed out (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)
18-02-2015 08:56 Error occurred during download: Access to the path 'C:\Program Files (x86)\Tickstory Lite\EURUSD\2015\00\21' is denied. (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)
18-02-2015 08:56 Error occurred during download: Access to the path 'C:\Program Files (x86)\Tickstory Lite\EURUSD\2015\00\21' is denied. (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)

Hi C.yiannaki,

You can solve the "access to path" error by going to the menu option File->Settings and change your "Dukascopy store location" to a folder that is not protected by Windows such as your Documents folder (eg. C:\Users\<yourname>\Documents\Tickdata).

As for the "timed out" error, please make sure you are not trying to download too much at a time and that your internet connection is working. You can 'Test' the Dukascopy connection in the settings screen mentioned above.

Hope this helps.