Tickstory

'retrieving' #date hour# .... can you change it to
'importing' #date hour# and
'exporting' #date hour# ????

and please clarify
whilst exporting, messages such as the following suggest that app
is trying to import and fill gaps whilst exporting

20-11-2014 12:09 Error occurred during download: Unable to read data from the transport connection: Unknown error (0x271e). (URL: http://www.dukascopy.com/datafeed/EURGB ... _ticks.bi5)
Time Message
20-11-2014 12:23 Error occurred processing file C:\Program Files\Tickstory Lite\GBPJPY\2014\03\28\09h_ticks.bi5. Attempting redownload.


but maybe it is simply having a 2nd go and only 'referring' to the original target
but really only processing the local target.

Hi MrMedia,

Thanks for your feedback. The message "retrieving" is a generic term used to denote the current progress, whether exporting or downloading data. From a user perspective it doesn't matter whether the system is specifically downloading or exporting as this is all automatically handled and processed in chronological order.
The error you are getting seems to suggest that the downloaded file on disk is corrupted somehow - perhaps due to lack of disk space or internet disconnection issue? In these cases, the system will try to retrieve the data again. If you receive any errors during your export you should regenerate it just in case there were unrecoverable errors. If not, any invalid/missing data will be omitted from the final export.
If you need more information about the downloading process, please have a look at this discussion:

http://tickstory.com/forum/viewtopic.php?f=5&t=22&p=48

Thanks.