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Not getting csv data

Posted: Wed Jan 08, 2014 2:56 am
by dkyle
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Not getting cvs data when downloading - only getting binary files - see attached
what am I doing wrong
thx
Devon

Re: Not getting csv data

Posted: Wed Jan 08, 2014 3:31 am
by tickstory
Hi Dkyle,

You are viewing the raw tick data files (*.bi5) instead of the CSV file you have exported. Note that in your export you have called the exported CSV file "test.csv" - this is the file that will contain the CSV data.

Regards.

Re: Not getting csv data

Posted: Wed Jan 08, 2014 4:00 am
by dkyle
AHHH!! Ok- it's posting the csv file file in the Program folder and the binarie in the other folder I specified. That's why I wasn't seeing it - problem solved ! Thank you so much for the quick response ... Will become a paying customer when the non lite version comes out
:>
Devon

Re: Not getting csv data

Posted: Wed Jan 08, 2014 10:20 pm
by tickstory
Thanks Devon - great to hear you've solved it!