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Activation not working after uninstall
Posted: Thu Jun 29, 2023 9:00 am
by Raymond
After uninstalling on 2 computers I still cannot activate it on the new pc.
Do I need to wait or am I doing something worng?
Re: Activation not working after uninstall
Posted: Fri Jun 30, 2023 8:17 am
by tickstory
Hi Raymond,
We have cleared your activations which should allow you to install on the new PC. Please note that the licenses are not designed to be actively moved from one PC to another. If you need to do this, then you will need additional licenses accordingly. If it's just that you are doing an ad-hoc PC rebuild or move, we can assist you with this as part of your active support subscription.
Thanks.
Re: Activation not working after uninstall
Posted: Fri Jun 30, 2023 11:48 am
by Raymond
Thank you so much!
I have now installed it on the computer with enough Storage that was the reason for the reinstalls
Again thanks
Re: Activation not working after uninstall
Posted: Fri Jun 30, 2023 12:03 pm
by tickstory
You're most welcome, Raymond - great to hear everything is working!
Kind regards.