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Error occurred during download

Posted: Thu Oct 31, 2013 2:27 pm
by tcferreira
Appeared to Me the following error message:

Team Message
10/31/2013 10:39 Error occurred during download: the operation timeout was reached (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)

Team Message
10/31/2013 11:30 Error occurred during download: the operation timeout was reached (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)



What's going on?

How this problem can be solved?

Re: Error occurred during download

Posted: Thu Oct 31, 2013 6:44 pm
by tcferreira
Problem solved! It was just close the MT4 platform I am using with the Tickstory.

Re: Error occurred during download

Posted: Mon Nov 04, 2013 1:52 am
by tickstory
Hi Tcferreira,

Most likely this error is being generated as a result of a disconnection or slowness in your Internet connection. I would try exporting again once this is resolved.

Regards.