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I need to update tickstory from 1.9.3 to 1.9.5

Posted: Tue Apr 28, 2020 12:12 pm
by MohdX
Hi

I purchased standard version of tickstory version 1.9.3.1,I need to update/upgrade it to version 1.9.5

My current version is unable to launch MT4 using the F8, I tried it with version 1.9.5 using lite version it works fine.

I also checked my email I didn't receive any email regarding the update.

Thanks

Re: I need to update tickstory from 1.9.3 to 1.9.5

Posted: Tue Apr 28, 2020 10:22 pm
by tickstory
Hi Modhx,

To get the latest versions of Tickstory, you need to have an active subscription.

Could you please let us know the email you registered with when you licensed Tickstory? This will allow us to help you out with more specific information.
(Your email will not be disclosed publicly).

Thanks.

Re: I need to update tickstory from 1.9.3 to 1.9.5

Posted: Fri May 01, 2020 10:11 pm
by tickstory
Hi Mohdx,

We unfortunately could not locate your license from the email you provided. We will need this or a license number or order ID to be able to assist further. You might want to check the email you received when you purchased your license as it will have all these details.

Thanks.