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License key not working

Posted: Tue Oct 01, 2019 2:29 pm
by KarlOskar
Hi

I recently purchased a Standard Version of tickstory and installed one version on my laptop and one version on a VPS and all worked just fine.
Du to computer trouble I had to reformat the harddrive on my laptop and reinstall all my software.
I also switched to a new VPS provider and therefor deleted my tickstory version on the old VPS.

But when I try to activate the new tickstory installations useng the license key you sent me I get a message sating I have ecceded the maximum number of activations for the license.

So, now I have no working tickstory.
Can you help me please?

Re: License key not working

Posted: Tue Oct 01, 2019 10:02 pm
by tickstory
Hi Karl,

Of course we can help. Can you please try re-activating again? It should work fine now since we have cleared the licenses for your old installations.

Thanks.

Re: License key not working

Posted: Tue Oct 01, 2019 10:12 pm
by KarlOskar
Thank you very much.
It works just fine now.