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Exception when attempting to view chart/data for pair

Posted: Sat Jun 03, 2017 6:07 pm
by GizmoTN
I get this error and a red x at the bottom of the window that pops up. Perhaps a .net threading issue?

Product name: Tickstory Lite
Product version: 1.8.9.1
Details:
Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.Collections.ArrayList.get_Item(Int32 index)
at System.Windows.Forms.ToolStripItemCollection.get_Item(Int32 index)
at System.Windows.Forms.ToolStrip.OnPaint(PaintEventArgs e)
at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer)
at System.Windows.Forms.Control.WmPaint(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.StatusStrip.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Re: Exception when attempting to view chart/data for pair

Posted: Sat Jun 03, 2017 7:53 pm
by tickstory
Hi GizmoTN,

Thanks for the report. Are you consistently receiving this error or only when performing a series of operations?

Thanks.

Re: Exception when attempting to view chart/data for pair

Posted: Sat Jun 03, 2017 9:49 pm
by GizmoTN
I've seen it a few times for different pairs. I've been importing continuously so that might have something to do with it but have only tried to view the charts/data for pairs that were already present.

Re: Exception when attempting to view chart/data for pair

Posted: Sun Jun 04, 2017 8:42 am
by tickstory
Hi GizmoTN, thanks for the further information. We have a note about this issue that it can occur when performing multiple operations, however have not been able to tie it down to a sequence. We are currently working on re-writing these modules entirely which will address the issue.

Regards.