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Tickstory_v1.8.7.zip (Not Available)
Posted: Mon Feb 27, 2017 7:33 am
by FMIC
I have a valid 1.8 License, but when I go to my usual download link provide with the original purchase, I get only this: “File Download – Tickstory_v1.8.7.zip (
Not Available)”
What gives?
Re: Tickstory_v1.8.7.zip (Not Available)
Posted: Mon Feb 27, 2017 8:40 am
by tickstory
Hi FMIC,
The download links expire after a period and hence this message. Could you kindly try your link again as it should be working now.
Thanks.
Re: Tickstory_v1.8.7.zip (Not Available)
Posted: Mon Feb 27, 2017 8:47 am
by FMIC
Yes, it is working again! Thank you!
What is the duration/validity of the links?
Re: Tickstory_v1.8.7.zip (Not Available)
Posted: Tue Feb 28, 2017 10:46 am
by tickstory
Great to hear! The link expires in 7 days after a new release.
Kind regards.
Re: Tickstory_v1.8.7.zip (Not Available)
Posted: Tue Feb 28, 2017 11:20 am
by FMIC
Considering that we don't get notified by email when updates come out and only when we start the application, 7 days is MUCH too short.
Please consider changing that to much longer or at least sending out email notifications to your customers when an update comes out.
The best would just be a permanant link or a shared link to all versions, not just the latest one.
Re: Tickstory_v1.8.7.zip (Not Available)
Posted: Tue Feb 28, 2017 2:22 pm
by tickstory
Hi FMIC,
Thanks for the feedback. We are currently working on enhancing the update procedure. We have been trying to limit the number of emails we send where possible, however we may explore the option of email notifications for updates.
Thanks again.