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Error message at startup

Posted: Sun Mar 10, 2013 9:14 am
by mrfrench
Hello,
When starting tickstory I get the error message below. Tickstory starts once I close the error window but then the Dukascopy Db doesn't show up in the datasources window.
I am on windows vista home premium sp2 with .net 4.

Let me know if you need more information.
Thanks


Product name: Tickstory Lite
Product version: 0.7.0.0
Details:
Object reference not set to an instance of an object.
at System.Net.WebRequest.get_PrefixList()
at System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
at System.Net.WebRequest.Create(Uri requestUri)
at Tickstory.Tracking.GoogleTracking.( )
at Tickstory.Tracking.GoogleTracking.(String , String )
at Tickstory.Tracking.GoogleTracking.()
at ..(Object , EventArgs )
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Re: Error message at startup

Posted: Sun Mar 10, 2013 10:53 pm
by tickstory
Hi mrfrench,

Thanks for the detail regarding your issue. Could you please ensure .NET 3.5 is installed on your PC as this is a prerequisite (unfortunately v4.0 does not necessarily support all the features of v3.5).
You can download v3.5 here: http://www.microsoft.com/en-au/download ... x?id=25150

Could also please advise if you use the Tickstory setup.exe or did you just copy the files to your PC? If the former, the installer should advise you if you dont have v3.5 installed.

Thanks.