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Errors - Request aborted/Remote name not resolved
Posted: Tue Sep 06, 2016 5:13 pm
by huangwh88
Hi Tickstory,
I was exporting USDJPY data from 2006 onwards and I got the following errors in the 2009/2010 periods. Please help, thank you.
Re: Errors - Request aborted/Remote name not resolved
Posted: Tue Sep 06, 2016 7:46 pm
by tickstory
Hi Huangwh88,
Looks like you came across some sort of internet connection glitch and/or overload. Tickstory typically automatically recovers from this error by retrying to download the data. The next time you download the same date range the error should no longer appear. If it does, just ensure your connection is stable or, if possible, try a different connection.
Regards.
Re: Errors - Request aborted/Remote name not resolved
Posted: Wed Sep 07, 2016 10:32 am
by huangwh88
tickstory wrote:Hi Huangwh88,
Looks like you came across some sort of internet connection glitch and/or overload. Tickstory typically automatically recovers from this error by retrying to download the data. The next time you download the same date range the error should no longer appears. If it does, just ensure your connection is stable or, if possible, try a different connection.
Regards.
Thank you, I re-downloaded it and there were no errors.