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Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Sun Feb 23, 2025 8:02 pm
by Y_Kan
Hi ,

I just upgraded to the latest version 1.9.8.6 ( Tickstory standard) and MT4 version 4.00 build 1440. The MT4 launcher is not working so cannot backtest.

When I tried Launching MT4 from Tickstory , I got a popup with a message saying " A suitable launcher could not be found for your meta trader version" and then a list of different MT4 versions.

Is this a bug or do I need to do something on my side to set up correctly?

Also, If MT4 is updated to a new version automatically and I have not updated the version of Tickstory , will the Launcher work or do you have to upgrade both for it to work?

Regards

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Sun Feb 23, 2025 8:04 pm
by Abdullah
After update and installation I cannot access to mt4

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Sun Feb 23, 2025 10:16 pm
by tickstory
Hi @Abdullah and @Y_Kan,

We have just released v1.9.8.7 of Tickstory which supports the recently released MT4 Build 1440. This will resolve the launcher issue you are seeing.

Thanks.

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Sat May 31, 2025 6:02 am
by bossrobot.id
My historical data stop until 28 april 2025

What am i supposed to do?

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Sat May 31, 2025 11:59 pm
by tickstory
Hi bossrobot.id,

In order to assist you further, could you please provide us with the email address you used when purchasing Tickstory? We cannot find anything under the email address you have provided.

Thanks.

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Wed Jun 25, 2025 11:07 am
by tickstory
Hi Tickstorians!

Tickstory v1.9.8.8 has just been released! In this version:

• New – Added PLN.IDX/PLN (STOXX Poland Index)
• New – Lite: Extend maximum FXT processing file size and make limits clearer

Happy back-testing!

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Thu Jul 31, 2025 8:27 pm
by ilco
Hey, I upgraded to Professional but didn't get an email with download link, can you please resend

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Sun May 03, 2026 5:56 am
by sidiksalma
i still dont have email to download the latest version even in spam mail
how to get it

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Sun May 03, 2026 12:59 pm
by tickstory
Hi @sidiksalma, we've send you the details of how to upgrade via email.

Thanks.