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Re: Can't launch MT4 with tickstory lite.
Posted: Sun Jun 05, 2016 7:38 am
by ClusterFX
Tickstory - paid version
this morning my TT4 updated to v.970, now I see the same message as above but I was not able to start MT4 from TS, I also tried start as admin w/ f8 ...
how can I get it work?
Re: Can't launch MT4 with tickstory lite.
Posted: Sun Jun 05, 2016 12:36 pm
by tickstory
Hi ClusterFX,
We are preparing an update to support Build 970 very shortly. In the mean-time, you can download Build 950 from here to roll-back:
https://tickstory.com/files/Metatrader.update.950.zip
Backup your existing terminal.exe in your MT4 Installation Folder and copy the one from the zip file. You will then need to ensure the /skipupdate parameter is in your MT4 Launch Parameters in Tickstory File->Settings.
Thanks.
Re: Can't launch MT4 with tickstory lite.
Posted: Mon Jun 06, 2016 6:52 am
by tickstory
Hi,
Tickstory v1.8 has just been released which includes support for Build 970. Registered users should be receiving an email shortly with important information about the upgrade.
New users can purchase this copy from our 'Download' link from the main page.
Regards.
Re: Can't launch MT4 with tickstory lite.
Posted: Mon Jun 06, 2016 8:27 am
by ClusterFX
tickstory wrote:Hi,
Tickstory v1.8 has just been released which includes support for Build 970. Registered users should be receiving an email shortly with important information about the upgrade.
New users can purchase this copy from our 'Download' link from the main page.
Regards.
thank You
I have received my update email but I can not send the order form:
The payment method chosen is currently unavailable. Please choose a different payment method.
Re: Can't launch MT4 with tickstory lite.
Posted: Mon Jun 06, 2016 9:57 am
by tickstory
Hi ClusterFX,
We've raised this issue with our payment provider, FastSpring. Until this gets properly resolved, can you please try proceed through the check-out with credit card payment and don't apply your coupon until you see the credit card details form? You should then be able to apply your coupon without entering any credit card information. Hopefully this works around the issue for the moment.
Thanks.
Re: Can't launch MT4 with tickstory lite.
Posted: Tue Jun 07, 2016 11:59 am
by ClusterFX
OK, got it

But now it shows invalid licence number ... ???
Re: Can't launch MT4 with tickstory lite.
Posted: Tue Jun 07, 2016 11:03 pm
by tickstory
Please use the new license number you were issued with your upgrade. Thanks.
Re: Can't launch MT4 with tickstory lite.
Posted: Sat Aug 20, 2016 11:11 am
by ytalofelipe
i have the same problem. i tryed everything. run as administrator, but doesn't work.
Re: Can't launch MT4 with tickstory lite.
Posted: Sat Aug 20, 2016 2:40 pm
by tickstory
Hello Ytalofelipe,
This is most likely because MT4 has auto-updated to Build 1010. If you use the download link you were sent for v1.8.x (check your email since we resent it), you will receive the latest v1.8.3 which supports this new build.
Regards.