sorry support
I am away currently but will get back to you asap- i am back next week
thanks for your patience
error when i load tickstory
update when i load tickstory eventhough i installed latest v
Hi,
I downloaded the latest lite version from your site, but when i run tickstory, it says a newer version available-
I have v1.5.3.0 of tickstory lite installed
why does it say a newer version is available when i installed the one from your site just today?
thanks
Kumar
I downloaded the latest lite version from your site, but when i run tickstory, it says a newer version available-
I have v1.5.3.0 of tickstory lite installed
why does it say a newer version is available when i installed the one from your site just today?
thanks
Kumar
Re: error when i load tickstory
Hi Kumar,
Basically the software is reporting the latest paid version that is available which is 1.7.4. We've got this issue on our list of things to address when we update the free version.
Hope this helps.
Basically the software is reporting the latest paid version that is available which is 1.7.4. We've got this issue on our list of things to address when we update the free version.
Hope this helps.
Re: error when i load tickstory
Product name: Tickstory Lite
Hi
This looks like the problem noted here before.
Was there a solution to this?
Regards
Product version: 1.5.3.0
Details:
Invalid URI: The hostname could not be parsed.
at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
at System.Net.WebProxy..ctor(String Host, Int32 Port)
at Tickstory.Tracking.GoogleTracking.( )
at Tickstory.Tracking.GoogleTracking.(String , String )
at Tickstory.Tracking.GoogleTracking.()
at ..(Object , EventArgs )
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Hi
This looks like the problem noted here before.
Was there a solution to this?
Regards
Product version: 1.5.3.0
Details:
Invalid URI: The hostname could not be parsed.
at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
at System.Net.WebProxy..ctor(String Host, Int32 Port)
at Tickstory.Tracking.GoogleTracking.( )
at Tickstory.Tracking.GoogleTracking.(String , String )
at Tickstory.Tracking.GoogleTracking.()
at ..(Object , EventArgs )
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Re: error when i load tickstory
Hi Davinci,
This error has been fixed, however it currently only available in the latest 'Standard' version. We plan to bundle a release fix for the Lite version soon.
Regards.
This error has been fixed, however it currently only available in the latest 'Standard' version. We plan to bundle a release fix for the Lite version soon.
Regards.
Re: error when i load tickstory
Hi support,
I have a member who is trying to install tickstory - when they try and run the exe file, he gets this error:
----------------------------------------------------------
Here is the message when I install Tickstory:
Destination location:
C:\Tickstory Lite
Additional tasks:
Additional icons:
Create a desktop icon
Product name: Tickstory Lite
Product version: 1.5.3.0
Details:
Invalid URI: The hostname could not be parsed.
at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind
uriKind)
at System.Net.WebProxy..ctor(String Host, Int32 Port)
at Tickstory.Tracking.GoogleTracking.�(� �)
at Tickstory.Tracking.GoogleTracking.�(String �, String �)
at Tickstory.Tracking.GoogleTracking.�()
at �.�.�(Object �, EventArgs �)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32
msg, IntPtr wparam, IntPtr lparam)
----------------------------------------------------------
so are you saying all Lite users will experience this? I can install Tickstory lite and use it fine- so why do some people (like my member) experience this issue? Is the current Lite version you have up on the site not working for new users anymore then until you update it? If so, when will this new Lite version be available?
thanks
TraderKK
I have a member who is trying to install tickstory - when they try and run the exe file, he gets this error:
----------------------------------------------------------
Here is the message when I install Tickstory:
Destination location:
C:\Tickstory Lite
Additional tasks:
Additional icons:
Create a desktop icon
Product name: Tickstory Lite
Product version: 1.5.3.0
Details:
Invalid URI: The hostname could not be parsed.
at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind
uriKind)
at System.Net.WebProxy..ctor(String Host, Int32 Port)
at Tickstory.Tracking.GoogleTracking.�(� �)
at Tickstory.Tracking.GoogleTracking.�(String �, String �)
at Tickstory.Tracking.GoogleTracking.�()
at �.�.�(Object �, EventArgs �)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32
msg, IntPtr wparam, IntPtr lparam)
----------------------------------------------------------
so are you saying all Lite users will experience this? I can install Tickstory lite and use it fine- so why do some people (like my member) experience this issue? Is the current Lite version you have up on the site not working for new users anymore then until you update it? If so, when will this new Lite version be available?
thanks
TraderKK
Re: error when i load tickstory
Hi TraderKK,
This error appears to only occur on specific installations - not all. One of the benefits of the licensed version is that we provide updates & fixes much earlier than the free version. We unfortunately can't give you an exact time-frame for the free version update, but hope it will be in the coming weeks. As always, we do encourage users to move to the licensed version when possible as it assists us with the on-going development of Tickstory.
Thanks for your support.
This error appears to only occur on specific installations - not all. One of the benefits of the licensed version is that we provide updates & fixes much earlier than the free version. We unfortunately can't give you an exact time-frame for the free version update, but hope it will be in the coming weeks. As always, we do encourage users to move to the licensed version when possible as it assists us with the on-going development of Tickstory.
Thanks for your support.
Re: error when i load tickstory
Hi all,
As an update to this issue, please make sure that your File->Settings->Dukascopy Datasource does not have "Use proxy" enabled unless you indeed have a web proxy fully configured in the subsequent setup fields.
Thanks.
As an update to this issue, please make sure that your File->Settings->Dukascopy Datasource does not have "Use proxy" enabled unless you indeed have a web proxy fully configured in the subsequent setup fields.
Thanks.