Error: The path specified format is not supported

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
matdust
Posts: 17
Joined: Fri May 23, 2014 11:36 pm

Re: Error

Post by matdust »

MT4
Attachments
MT4.JPG
matdust
Posts: 17
Joined: Fri May 23, 2014 11:36 pm

Re: Error

Post by matdust »

I can locate this file, but I dont found it!
Attachments
Path.JPG
matdust
Posts: 17
Joined: Fri May 23, 2014 11:36 pm

Re: Error

Post by matdust »

I dont fount it!
Attachments
Not in this Folder.JPG
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: Error

Post by tickstory »

Hi Matdust,

Your Dukascopy store location folder looks like it's located in an MT4 installation. Any reason for this? Your second-last post seems to indicate you found the file? I'm not sure Windows search will look into the AppData directory so you'll need to manually locate it.
We have also sent you a separate personal message (PM) for further info - could you please respond.

Thanks.
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: Error

Post by tickstory »

Hi Matdust,

As per our discussion offline, your "Dukascopy Store Folder" had an incorrect directory specification in it which was causing the error. Once a valid, writable folder was specified, there was no further error.

Regards.
matdust
Posts: 17
Joined: Fri May 23, 2014 11:36 pm

Re: Error

Post by matdust »

First of all thank you for your great Help!
But i see Data doesn`t arrive MT4!
Attachments
Data does not arrive MT4.JPG
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: Error: The path specified format is not supported

Post by tickstory »

Hi - you will need to close Metatrader while exporting because it "locks" the data files and prevents them from being written to.
Therefore, shutdown Metatrader and try exporting again.

Thanks.
matdust
Posts: 17
Joined: Fri May 23, 2014 11:36 pm

Re: Error: The path specified format is not supported

Post by matdust »

It work`s! Thank you!
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: Error: The path specified format is not supported

Post by tickstory »

Great to hear! You're welcome ;)
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