Remote name could not be resolved

[hir0406]

Time Message
06-10-2015 10:32 Error occurred during download: The remote name could not be resolved: 'www.dukascopy.com' (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)
Time Message
06-10-2015 07:16 Error occurred during download: Unable to connect to the remote server (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)

and in mt4

2015.10.06 13:09:59.689 TestGenerator: actual tick file "C:\Users\PC\AppData\Roaming\MetaQuotes\Terminal\5DAB6B131F92D1B9296E4820947116F9\tester\history\EURUSD60_0.fxt" found

[tickstory]

Hi Hir0406,

It sounds like there is some sort of internet connectivity issue on your end if you're getting "The remote name could not be resolved". In Tickstory, please go to File->Settings->Dukascopy Datasource and try 'Test' your configuration. If you are still getting the same error, try see if you can browse to the Dukascopy website in your internet browser.

Regarding the MT4 message, you will note that this is not an error message - it is merely informing you that the tick file was successfully found.

Regards.

[hir0406]

i have again exported the data and it said completed without any error. now when i launch mt4 from tickstory it gives this message

2015.10.06 14:50:03.553 Tester: wrong bars count 0
2015.10.06 14:50:03.553 TestGenerator: actual tick file "C:\Users\PC\AppData\Roaming\MetaQuotes\Terminal\5DAB6B131F92D1B9296E4820947116F9\tester\history\EURUSD60_0.fxt" found
2015.10.06 14:50:03.553 TestGenerator: current spread 13 used
2015.10.06 14:49:47.600 Tester: wrong bars count 0
2015.10.06 14:49:47.599 TestGenerator: actual tick file "C:\Users\PC\AppData\Roaming\MetaQuotes\Terminal\5DAB6B131F92D1B9296E4820947116F9\tester\history\EURUSD60_0.fxt" found
2015.10.06 14:49:47.599 TestGenerator: current spread 13 used
2015.10.06 14:49:35.787 Tester: wrong bars count 0
2015.10.06 14:49:35.787 TestGenerator: actual tick file "C:\Users\PC\AppData\Roaming\MetaQuotes\Terminal\5DAB6B131F92D1B9296E4820947116F9\tester\history\EURUSD60_0.fxt" found
2015.10.06 14:49:35.787 TestGenerator: current spread 13 used

[tickstory]

Could you please ran the standard "MACD Sample" and try again? It appears the "wrong bars count" message is coming from your EA.

Thanks.

[hir0406]

this is mt4 inbuild standard macd ea.

[tickstory]

Have you checked the MT4 History Center? Does it have the correct dates for the data you exported?