Details to download the time series correctly

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Nico2019
Posts: 4
Joined: Thu Jul 04, 2019 12:19 pm

Details to download the time series correctly

Post by Nico2019 »

Good morning everyone, I write in this forum because I have a problem with Tickstory.
I use the MT4 version 4.00 build 1170, and my Broker is Pepperstone, it happens that when I unload the historical data series Tick story doesn't recognize me the Broker Pepperstone and therefore I am obliged to leave the generic configuration for a broker that uses quotes to 5 decimals.
Another problem that I can't find a solution is to understand which time zone I have to put in order to download the data, that of my server that I find on the MT4 or which one?
Thanks for your cooperation.

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Details to download the time series correctly

Post by tickstory »

Hi Nico,

Do you have more information on how Tickstory "doesn't recognize" the Pepperstone broker?

Also, with regard to time-zones the best answer to this can be found in our FAQ here: https://tickstory.com/help/tickstorylit ... time-zones. According to Google, Pepperstone's time-zone is "5pm New York time":
The Pepperstone rollover occurs at 23:59 - 00:01 MT4 Server Time. Pepperstone bases MT4 Server time on “5pm New York”, the internationally recognised end-of-day in the forex markets and is currently set at GMT +2 Hours.
Tickstory supports this time-zone if you wish to use it.

Thanks.

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