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Re: TickInfoExpert

Posted: Sat Feb 22, 2014 10:23 pm
by fx346
where can i download the expert please?

Re: TickInfoExpert

Posted: Mon Feb 24, 2014 8:38 am
by tickstory
Hi Fx346,

Select 'Export to MT4' and on the 'Help' tab of the dialog you can 'Deploy MQ4' to your Experts directory and the EA will appear. Alternatively, the EA resides in the main Tickstory installation folder where you can manually copy it to the location you desire. (NOTE: If you are currently using v1.3RC2, you will need to use the manual method as there is an issue with the deploy function which will be fixed in the next version).

Hope this helps.

Re: TickInfoExpert

Posted: Mon May 12, 2014 7:47 pm
by mmsk
Hi - am having troubles to get the expert up and running. See screenshot. MT4 is installed on C and not under program files, so it should not have any problems with writing into folder.

Re: TickInfoExpert

Posted: Tue May 13, 2014 1:04 pm
by tickstory
Hi Mmsk,

It appears that the name of the file that Tickstory has chosen (which is based on your broker name) is too long and/or invalid. You can manually override the filename by going to the Tickstory EA parameters and set the "Config filename" parameter to "CapitalMarkets.mt4config" or the like.

Hope this helps.

Re: TickInfoExpert

Posted: Fri May 23, 2014 10:10 pm
by mmsk
Unfortunately, that didnt help. I didnt get any error this time but it didnt generate any file either.

Re: TickInfoExpert

Posted: Sat May 24, 2014 2:22 am
by tickstory
Hi Mmsk,

It doesn't appear that the EA has run correctly. If you are attaching it to a live chart, you will need to wait for a single tick to occur before it runs. Otherwise just use the Tester function to run the EA. You should see lots of logging information appear and if you don't, it means the EA has not executed.

Regards.

Re: TickInfoExpert

Posted: Wed Jun 18, 2014 6:39 pm
by temaxoma
tickstory --- проблему записал на видео файл https://yadi.sk/d/Bk8vNqwYTkWsg

tickstory --- problem videotaped file https://yadi.sk/d/Bk8vNqwYTkWsg

Re: TickInfoExpert

Posted: Tue Jun 24, 2014 9:49 am
by tickstory
Hi Temaxoma,

Unfortunately we were unable to determine your issue from the link provided (the AVI does not play for us). Is it possible to explain your issue with the help of Google translate?

Thanks.

Re: TickInfoExpert

Posted: Tue Jun 24, 2014 1:21 pm
by temaxoma
tickstory wrote:Hi Temaxoma,

Unfortunately we were unable to determine your issue from the link provided (the AVI does not play for us). Is it possible to explain your issue with the help of Google translate?

Thanks.
InstaForex-USA2.com - InstaForex Companies Group
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EGlobal-Cent2 - E-Global Trade and Finance Group, Inc
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Re: TickInfoExpert

Posted: Wed Jun 25, 2014 6:45 am
by tickstory
Hi Temaxemo,

Thanks for the further screenshots. From what it appears, the filename being used is invalid due to its length and/or the use of special characters (such as '&'). You can override the filename that the EA is choosing by going to the Parameters and explictly specifying the 'ConfigFilename' to be something like "myserver". If you continue to have issues, make sure you have the correct permissions to the target directory.

Hope this helps.