License not working

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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MatthiasGER1986
Posts: 2
Joined: Fri Apr 12, 2024 5:15 pm

License not working

Post by MatthiasGER1986 »

Dear support team,

I got a license from you, but when I enter this code the lock-symbol in the software remains open (see picture attached).
I guess the license is not accepted. Could you please provide support and help to fix this issue.

Thx a lot
Matt
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kock_open.png
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tickstory
Posts: 4925
Joined: Sun Jan 06, 2013 12:27 am

Re: License not working

Post by tickstory »

Hi Matthias,

The icon you see is denoting that the software is "unlocked". The fact you can use the software means that it has been successfully registered (if there is a problem with your license you will be prompted).

Thanks.

MatthiasGER1986
Posts: 2
Joined: Fri Apr 12, 2024 5:15 pm

Re: License not working

Post by MatthiasGER1986 »

Perfect, than everything is fine.
All the best

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