downloaded data but not appear on history center

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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tickwaiting
Posts: 51
Joined: Wed Sep 06, 2023 11:27 pm

downloaded data but not appear on history center

Post by tickwaiting »

Hello Tickstory,

i'm facing issue with downloaded data.

instrument: usoil
timefraem: m15
tickstory downloaded data: 2013-2023

issue: available data 2021-2023

on history center: database 65091 / 251399 records

i clicked download and refresh but nothing changed.
Attachments
downloaded data M15 issue.png

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: downloaded data but not appear on history center

Post by tickstory »

Hi Tickwaiting,

Please make sure you have mapped the Tickstory symbol you are exporting to your broker symbol name (USOIL), as described in the manual. You may also need to restart your MT4 to ensure the data has been refreshed. Also, in MT4's Tools->Options->Charts menu, make sure you have set "Max bars in history" and "Max bars in Charts" to a large value such as 9999999999999. It will automatically set the value to the maximum allowable.

Hope this helps.

tickwaiting
Posts: 51
Joined: Wed Sep 06, 2023 11:27 pm

Re: downloaded data but not appear on history center

Post by tickwaiting »

Hello Tickstory

max bars 9999999999999 solved it, many thanks for the tip.

happy weekend

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: downloaded data but not appear on history center

Post by tickstory »

Great to hear, Tickwaiting! Have a great weekend as well!

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