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Bug on your homepage (Cannot access checkout page)

Posted: Sun Oct 29, 2023 6:14 am
by Swingtrader72
Good morning

I have already tried to write to you several times. You have an error on your tickstory page. Namely, when you want to buy the product, comes a Fobbin 403 page and you can not buy. In Anhnag still a screenshot might help.... :?:

Re: Bug on your homepage (Cannot access checkout page)

Posted: Sun Oct 29, 2023 11:50 am
by tickstory
Hi Swingtrader72,

Thanks very much for taking the time to make a report. Apologies if we have missed your message - if you used our "Contact page" recently, it may have been due to a glitch that has since been rectified. Also note that if you try to use any temporary email address service, your correspondence is automatically blocked (outside of our control).

At the moment, we cannot replicate the issue you are having with our purchase page. Could you please confirm that you have tried another browser and no anti-virus or firewall might be blocking your connection? Also, could you please confirm which country that you are attempting to connect from (if you prefer, we can ensure this is kept private at your request)? It's possible that your location is preventing you from accessing the page. If you have access to a VPN, this might also rule out any issue from a connection point-of-view.

Thanks.

Re: Bug on your homepage (Cannot access checkout page)

Posted: Sat Dec 09, 2023 2:43 am
by tickstory
Hi Swingtrader,

In the absence of a response, we assume that the issue might be a problem with your country blocking access to our payment page. If this is the case, please feel free to message us and we can facilitate crypto payments (via Coinbase Commerce) if that works better for you.

Hope this helps.