no email after purchasing the license

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tickwaiting
Posts: 51
Joined: Wed Sep 06, 2023 11:27 pm

no email after purchasing the license

Post by tickwaiting »

Hi Tickstory

i have purchased the pro license few days or week ago and i remember at the time i had screenshot of the license but since i am doing dozens of screenshots every day for backtesting then delete them after taking nots to free up space, i am afraid i have deleted the license screenshot. :lol:

however, i went to my email but haven't find any email from tick story now if its possible to email me the license info i think it's needed to activate tickstory on additional device.

many thanks

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: no email after purchasing the license

Post by tickstory »

Hi Tickwaiting,

Could you please PM us the email address you used when you purchased your license? For quick reference in the future, it would be good if we could update your details accordingly on the forum. Please confirm and we can do this for you.

Thanks.

tickwaiting
Posts: 51
Joined: Wed Sep 06, 2023 11:27 pm

Re: no email after purchasing the license

Post by tickwaiting »

thanks tickstory already sent you pm

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