Error occurred during download

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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tcferreira
Posts: 31
Joined: Thu Nov 15, 2012 12:16 pm

Error occurred during download

Post by tcferreira »

Appeared to Me the following error message:

Team Message
10/31/2013 10:39 Error occurred during download: the operation timeout was reached (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)

Team Message
10/31/2013 11:30 Error occurred during download: the operation timeout was reached (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)



What's going on?

How this problem can be solved?

tcferreira
Posts: 31
Joined: Thu Nov 15, 2012 12:16 pm

Re: Error occurred during download

Post by tcferreira »

Problem solved! It was just close the MT4 platform I am using with the Tickstory.

tickstory
Posts: 4901
Joined: Sun Jan 06, 2013 12:27 am

Re: Error occurred during download

Post by tickstory »

Hi Tcferreira,

Most likely this error is being generated as a result of a disconnection or slowness in your Internet connection. I would try exporting again once this is resolved.

Regards.

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