504 Gateway Timeout

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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Hellzer
Posts: 1
Joined: Thu Apr 27, 2023 7:48 pm

504 Gateway Timeout

Post by Hellzer »

Server is busy or unavailable when trying to downloads some data. I have been using Tickstory with the same computer and setup. Last time I downloaded ticks and bars was last week and everything was working well and now I'm unable to download anything.

Picture below
https://ibb.co/gTNxKpX

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: 504 Gateway Timeout

Post by tickstory »

Hello,

We're aware of an issue with the Dukascopy servers - it hopefully should be resolved soon. Subscribers to Tickstory should be unaffected as they are using our own dedicated servers.

Thanks.

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