Tickstory

Hi there,

I subscribed to Tickstory awhile back using my email.
But now it is not working anymore. I have tried the following:
- download & install tickstory from the email given to me
- A dialogue box error appears: An error occurred during the license check. if this error persists, please contact support. (Code: 999) (Code: 999)
- Close the error dialogoe box above
- Another dialogue box appears prompting the license key
- Type in License Key...
- And get the another error dialogue box, with the following message (at the end of this email)
Please help me fix.

Thanks.



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Product name: Tickstory Lite
Product version: 1.9.6.2
Details:
This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
at System.Security.Cryptography.RijndaelManaged..ctor()
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=za6Bgat2UAmJzOLh1xdnKCS5xcLTCQZSsuZgUfvM=(#=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zciZoT4zdhcKeCzyEZPkZGlwfLy3k(#=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8= #=zvDgSP6o=, #=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zW2RwDUsaz7O4l11h1OBraCw53r6q()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zU0Ipxh3e8P7xDRSv$JEXsU8=()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z38VVpXoaIOAQDTrVb$FQz6A=(Object #=zvDgSP6o=, UInt32 #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z2QKyF9QdaFQ23Qvk6RA1j60_Hm7E()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zD0BoTwKlqGwc5v2FVXNFwNE=(Object[] #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Object[] #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zyTAjXrxhm47fM28yguaYUldRBr4T(Stream #=zvDgSP6o=, Int32 #=zOPbQEqI=, Object[] #=zy9DgfvY=, Type[] #=z7MDe3OE=, Type[] #=zGtSNQ1Q=, Object[] #=zFr6mGAY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zL4QXj5ZhCrQfukiHdOpGTTs=(Int32 #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Boolean #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zeFyPovjZ_0HDTdzLlRYHp_YtSZTFqgJdlL0GkdiNXXuf(#=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8= #=zvDgSP6o=, #=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zW2RwDUsaz7O4l11h1OBraCw53r6q()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zU0Ipxh3e8P7xDRSv$JEXsU8=()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z38VVpXoaIOAQDTrVb$FQz6A=(Object #=zvDgSP6o=, UInt32 #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z2QKyF9QdaFQ23Qvk6RA1j60_Hm7E()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zD0BoTwKlqGwc5v2FVXNFwNE=(Object[] #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Object[] #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zyTAjXrxhm47fM28yguaYUldRBr4T(Stream #=zvDgSP6o=, Int32 #=zOPbQEqI=, Object[] #=zy9DgfvY=, Type[] #=z7MDe3OE=, Type[] #=zGtSNQ1Q=, Object[] #=zFr6mGAY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zL4QXj5ZhCrQfukiHdOpGTTs=(Int32 #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Boolean #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zeFyPovjZ_0HDTdzLlRYHp_YtSZTFqgJdlL0GkdiNXXuf(#=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8= #=zvDgSP6o=, #=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zW2RwDUsaz7O4l11h1OBraCw53r6q()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zU0Ipxh3e8P7xDRSv$JEXsU8=()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z38VVpXoaIOAQDTrVb$FQz6A=(Object #=zvDgSP6o=, UInt32 #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z2QKyF9QdaFQ23Qvk6RA1j60_Hm7E()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zD0BoTwKlqGwc5v2FVXNFwNE=(Object[] #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Object[] #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zyTAjXrxhm47fM28yguaYUldRBr4T(Stream #=zvDgSP6o=, Int32 #=zOPbQEqI=, Object[] #=zy9DgfvY=, Type[] #=z7MDe3OE=, Type[] #=zGtSNQ1Q=, Object[] #=zFr6mGAY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zL4QXj5ZhCrQfukiHdOpGTTs=(Int32 #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Boolean #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zeFyPovjZ_0HDTdzLlRYHp_YtSZTFqgJdlL0GkdiNXXuf(#=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8= #=zvDgSP6o=, #=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zW2RwDUsaz7O4l11h1OBraCw53r6q()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zU0Ipxh3e8P7xDRSv$JEXsU8=()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z38VVpXoaIOAQDTrVb$FQz6A=(Object #=zvDgSP6o=, UInt32 #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z2QKyF9QdaFQ23Qvk6RA1j60_Hm7E()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zD0BoTwKlqGwc5v2FVXNFwNE=(Object[] #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Object[] #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zQHhAW3UBKtZAlbo4xeAAW6jjd103vNEGlw==(Stream #=zvDgSP6o=, String #=zOPbQEqI=, Object[] #=zy9DgfvY=, Type[] #=z7MDe3OE=, Type[] #=zGtSNQ1Q=, Object[] #=zFr6mGAY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zrA5tifRgeEla$y02wJmz9Ae4ualt8WQSbg==(Stream #=zvDgSP6o=, String #=zOPbQEqI=, Object[] #=zy9DgfvY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zMzBWxXmMKxUrx3BpJcVmgISSP9GLaO_OlA==(Stream #=zvDgSP6o=, String #=zOPbQEqI=, Object[] #=zy9DgfvY=)
at #=z1L62lq504eNzdDaZXdJZjIg=.#=z$rRKnyZJKTy1iGtE$w==(Object #=zyx3l7b8=, EventArgs #=zGtSNQ1Q=)
at System.Windows.Forms.Control.OnTextChanged(EventArgs e)
at System.Windows.Forms.TextBoxBase.OnTextChanged(EventArgs e)
at System.Windows.Forms.Control.set_Text(String value)
at System.Windows.Forms.TextBoxBase.set_Text(String value)
at System.Windows.Forms.TextBox.set_Text(String value)
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zHRo7jUDuCNtyKZN8z1WZ8dWWNvOuPe2poA==(MethodBase #=zvDgSP6o=, Boolean #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zUrFdZcdyGwQ4SsAsseKfuY_wHZWN(#=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zqMosJ9bFqz$1sdKULNgbLNTNQTnb(#=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8= #=zvDgSP6o=, #=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zW2RwDUsaz7O4l11h1OBraCw53r6q()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zU0Ipxh3e8P7xDRSv$JEXsU8=()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z38VVpXoaIOAQDTrVb$FQz6A=(Object #=zvDgSP6o=, UInt32 #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z2QKyF9QdaFQ23Qvk6RA1j60_Hm7E()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zD0BoTwKlqGwc5v2FVXNFwNE=(Object[] #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Object[] #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zQHhAW3UBKtZAlbo4xeAAW6jjd103vNEGlw==(Stream #=zvDgSP6o=, String #=zOPbQEqI=, Object[] #=zy9DgfvY=, Type[] #=z7MDe3OE=, Type[] #=zGtSNQ1Q=, Object[] #=zFr6mGAY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zrA5tifRgeEla$y02wJmz9Ae4ualt8WQSbg==(Stream #=zvDgSP6o=, String #=zOPbQEqI=, Object[] #=zy9DgfvY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zMzBWxXmMKxUrx3BpJcVmgISSP9GLaO_OlA==(Stream #=zvDgSP6o=, String #=zOPbQEqI=, Object[] #=zy9DgfvY=)
at #=z1L62lq504eNzdDaZXdJZjIg=.#=zdwxFpoxPmo2A(Object #=zyx3l7b8=, EventArgs #=zGtSNQ1Q=)
at System.Windows.Forms.Control.OnTextChanged(EventArgs e)
at System.Windows.Forms.TextBoxBase.OnTextChanged(EventArgs e)
at System.Windows.Forms.TextBoxBase.WmReflectCommand(Message& m)
at System.Windows.Forms.TextBoxBase.WndProc(Message& m)
at System.Windows.Forms.TextBox.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Hi Fsusanto,

Please refer to this thread for further information about how to resolve the issue.

Thanks.