Application error, License not working

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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fsusanto
Posts: 1
Joined: Sat Feb 18, 2023 2:48 am

Application error, License not working

Post by fsusanto »

Hi there,

I subscribed to Tickstory awhile back using my email.
But now it is not working anymore. I have tried the following:
- download & install tickstory from the email given to me
- A dialogue box error appears: An error occurred during the license check. if this error persists, please contact support. (Code: 999) (Code: 999)
- Close the error dialogoe box above
- Another dialogue box appears prompting the license key
- Type in License Key...
- And get the another error dialogue box, with the following message (at the end of this email)
Please help me fix.

Thanks.



--------------------------------------------------------------------------------------------------------------------------------------
Product name: Tickstory Lite
Product version: 1.9.6.2
Details:
This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
at System.Security.Cryptography.RijndaelManaged..ctor()
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=za6Bgat2UAmJzOLh1xdnKCS5xcLTCQZSsuZgUfvM=(#=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zciZoT4zdhcKeCzyEZPkZGlwfLy3k(#=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8= #=zvDgSP6o=, #=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zW2RwDUsaz7O4l11h1OBraCw53r6q()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zU0Ipxh3e8P7xDRSv$JEXsU8=()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z38VVpXoaIOAQDTrVb$FQz6A=(Object #=zvDgSP6o=, UInt32 #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z2QKyF9QdaFQ23Qvk6RA1j60_Hm7E()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zD0BoTwKlqGwc5v2FVXNFwNE=(Object[] #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Object[] #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zyTAjXrxhm47fM28yguaYUldRBr4T(Stream #=zvDgSP6o=, Int32 #=zOPbQEqI=, Object[] #=zy9DgfvY=, Type[] #=z7MDe3OE=, Type[] #=zGtSNQ1Q=, Object[] #=zFr6mGAY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zL4QXj5ZhCrQfukiHdOpGTTs=(Int32 #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Boolean #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zeFyPovjZ_0HDTdzLlRYHp_YtSZTFqgJdlL0GkdiNXXuf(#=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8= #=zvDgSP6o=, #=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zW2RwDUsaz7O4l11h1OBraCw53r6q()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zU0Ipxh3e8P7xDRSv$JEXsU8=()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z38VVpXoaIOAQDTrVb$FQz6A=(Object #=zvDgSP6o=, UInt32 #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z2QKyF9QdaFQ23Qvk6RA1j60_Hm7E()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zD0BoTwKlqGwc5v2FVXNFwNE=(Object[] #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Object[] #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zyTAjXrxhm47fM28yguaYUldRBr4T(Stream #=zvDgSP6o=, Int32 #=zOPbQEqI=, Object[] #=zy9DgfvY=, Type[] #=z7MDe3OE=, Type[] #=zGtSNQ1Q=, Object[] #=zFr6mGAY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zL4QXj5ZhCrQfukiHdOpGTTs=(Int32 #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Boolean #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zeFyPovjZ_0HDTdzLlRYHp_YtSZTFqgJdlL0GkdiNXXuf(#=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8= #=zvDgSP6o=, #=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zW2RwDUsaz7O4l11h1OBraCw53r6q()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zU0Ipxh3e8P7xDRSv$JEXsU8=()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z38VVpXoaIOAQDTrVb$FQz6A=(Object #=zvDgSP6o=, UInt32 #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z2QKyF9QdaFQ23Qvk6RA1j60_Hm7E()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zD0BoTwKlqGwc5v2FVXNFwNE=(Object[] #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Object[] #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zyTAjXrxhm47fM28yguaYUldRBr4T(Stream #=zvDgSP6o=, Int32 #=zOPbQEqI=, Object[] #=zy9DgfvY=, Type[] #=z7MDe3OE=, Type[] #=zGtSNQ1Q=, Object[] #=zFr6mGAY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zL4QXj5ZhCrQfukiHdOpGTTs=(Int32 #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Boolean #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zeFyPovjZ_0HDTdzLlRYHp_YtSZTFqgJdlL0GkdiNXXuf(#=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8= #=zvDgSP6o=, #=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zW2RwDUsaz7O4l11h1OBraCw53r6q()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zU0Ipxh3e8P7xDRSv$JEXsU8=()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z38VVpXoaIOAQDTrVb$FQz6A=(Object #=zvDgSP6o=, UInt32 #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z2QKyF9QdaFQ23Qvk6RA1j60_Hm7E()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zD0BoTwKlqGwc5v2FVXNFwNE=(Object[] #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Object[] #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zQHhAW3UBKtZAlbo4xeAAW6jjd103vNEGlw==(Stream #=zvDgSP6o=, String #=zOPbQEqI=, Object[] #=zy9DgfvY=, Type[] #=z7MDe3OE=, Type[] #=zGtSNQ1Q=, Object[] #=zFr6mGAY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zrA5tifRgeEla$y02wJmz9Ae4ualt8WQSbg==(Stream #=zvDgSP6o=, String #=zOPbQEqI=, Object[] #=zy9DgfvY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zMzBWxXmMKxUrx3BpJcVmgISSP9GLaO_OlA==(Stream #=zvDgSP6o=, String #=zOPbQEqI=, Object[] #=zy9DgfvY=)
at #=z1L62lq504eNzdDaZXdJZjIg=.#=z$rRKnyZJKTy1iGtE$w==(Object #=zyx3l7b8=, EventArgs #=zGtSNQ1Q=)
at System.Windows.Forms.Control.OnTextChanged(EventArgs e)
at System.Windows.Forms.TextBoxBase.OnTextChanged(EventArgs e)
at System.Windows.Forms.Control.set_Text(String value)
at System.Windows.Forms.TextBoxBase.set_Text(String value)
at System.Windows.Forms.TextBox.set_Text(String value)
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zHRo7jUDuCNtyKZN8z1WZ8dWWNvOuPe2poA==(MethodBase #=zvDgSP6o=, Boolean #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zUrFdZcdyGwQ4SsAsseKfuY_wHZWN(#=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zqMosJ9bFqz$1sdKULNgbLNTNQTnb(#=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8= #=zvDgSP6o=, #=qZcXPlFPqumQWjDIQVE6abltFm5cIyPOlgxZMs1igFXk= #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zW2RwDUsaz7O4l11h1OBraCw53r6q()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
--- End of stack trace from previous location where exception was thrown ---
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zzKlLdd82A8ZWN0jjzC9k8MZmHSKG(Exception #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zmz__afu_Cgt3wEaAvgji0_cLzS9XaMSE$PjTxfKvGybw(Object #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zU0Ipxh3e8P7xDRSv$JEXsU8=()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z38VVpXoaIOAQDTrVb$FQz6A=(Object #=zvDgSP6o=, UInt32 #=zOPbQEqI=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zRPsZrzHOYx$_1KNmS$Swj_tefGuBpMCSQg==(Boolean #=zvDgSP6o=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=z2QKyF9QdaFQ23Qvk6RA1j60_Hm7E()
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zD0BoTwKlqGwc5v2FVXNFwNE=(Object[] #=zvDgSP6o=, Type[] #=zOPbQEqI=, Type[] #=zy9DgfvY=, Object[] #=z7MDe3OE=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zQHhAW3UBKtZAlbo4xeAAW6jjd103vNEGlw==(Stream #=zvDgSP6o=, String #=zOPbQEqI=, Object[] #=zy9DgfvY=, Type[] #=z7MDe3OE=, Type[] #=zGtSNQ1Q=, Object[] #=zFr6mGAY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zrA5tifRgeEla$y02wJmz9Ae4ualt8WQSbg==(Stream #=zvDgSP6o=, String #=zOPbQEqI=, Object[] #=zy9DgfvY=)
at #=q3Z8jIqa33zKU1vKJNHcPSG_R$lxLpdhIjlhELKlMuy8=.#=zMzBWxXmMKxUrx3BpJcVmgISSP9GLaO_OlA==(Stream #=zvDgSP6o=, String #=zOPbQEqI=, Object[] #=zy9DgfvY=)
at #=z1L62lq504eNzdDaZXdJZjIg=.#=zdwxFpoxPmo2A(Object #=zyx3l7b8=, EventArgs #=zGtSNQ1Q=)
at System.Windows.Forms.Control.OnTextChanged(EventArgs e)
at System.Windows.Forms.TextBoxBase.OnTextChanged(EventArgs e)
at System.Windows.Forms.TextBoxBase.WmReflectCommand(Message& m)
at System.Windows.Forms.TextBoxBase.WndProc(Message& m)
at System.Windows.Forms.TextBox.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Application error, License not working

Post by tickstory »

Hi Fsusanto,

Please refer to this thread for further information about how to resolve the issue.

Thanks.

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