Licence lost

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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VinKey
Posts: 1
Joined: Tue Dec 20, 2022 6:53 am

Licence lost

Post by VinKey »

Hello to TickStory Team and membership.

I recently (1 month ago) bought a "Standard" licence for Tickstory and so far, so good ! thank you.
I just wanted to download last month XAUUSD ticks but my key does not stay active on tickstory software.

Impossible to find in my emails the licence key you sent to me.

I used the email with the one I registered on this forum. Can you please contact me in MP and help me to recover my licence key?

thank you.

Best Regards and Happy Christmas Hollidays

Vincent

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Licence lost

Post by tickstory »

Hi VinKey,

We've re-sent your license details to your email address (along with your download link to download the registered version of the software).

Please note that if you would like to extend your Support and Updates subscription, you can do so by going to Help->About and clicking the "Renew" button.

Happy and safe Christmas to you as well!

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