The operation has timed out [20]

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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santrouc
Posts: 1
Joined: Fri May 27, 2022 4:55 pm

The operation has timed out [20]

Post by santrouc »

Time Message
27-05-2022 21:48 Server busy or unavailable: Timeout - The operation has timed out [20] (http://datafeed.dukascopy.com/datafeed/ ... _ticks.bi5)

i have this message when i want to download any data for forex .what should i do?
this link http://datafeed.dukascopy.com/datafeed/ ... _ticks.bi5 can download in browser without any problem
my firewall allowed tickstory
my antivirus shield is off
i couldn't find any solution.

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: The operation has timed out [20]

Post by tickstory »

Hi Santrouc,

Thanks for the summary of the issue. From what you describe, we can only assume that there is something on your PC that is blocking Tickstory from operating. You can try going to File->Settings->Dukascopy DataStore and pressing the 'Test' button to see if you get a more descriptive error.

If you can't find the culprit, you might want to try Tickstory on an alternative PC on your network. This will isolate the issue to your PC or network.

Hope this helps.

pearproposed
Posts: 1
Joined: Wed May 17, 2023 10:10 am

Re: The operation has timed out [20]

Post by pearproposed »

I have the same issue. I followed the instructions but nothingredactle else happened.

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: The operation has timed out [20]

Post by tickstory »

Hello,

Please go through the trouble-shooting instructions described here to identify the issue.

Thanks.

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