Export Data Issue

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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rrs
Posts: 1
Joined: Fri Apr 22, 2022 9:45 am

Export Data Issue

Post by rrs »

Hi there,

There is an issue when we try to get export data. Data seems as I provide below sc.
Exported data has not include time, price or other informations.
I checked roaming data and seems OK.

By the way its OK when I check "show data in grid" or "chart" on tickstory.

Note: I trying via light version.

Could you help please ?

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tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Export Data Issue

Post by tickstory »

Hi Rrs,

It looks like a critical component (.NET 4.6.1) might be missing from your installation. Could you please download and install the component from this link.

If you are still having issues, you might need to give further information about your Windows installation such as the version and whether you are any special configurations (eg. non-English regional settings, etc).

Thanks.

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