mt4config file not loading all data in export function

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
k00tje
Posts: 8
Joined: Tue Aug 20, 2013 7:12 am

Re: mt4config file not loading all data in export function

Post by k00tje »

No removing the mapto line does not fix it.
I tried removing every line after it one by one, but none fixed it.

I found out that the values that contains a . are giving the problems.

For example:

i have a line Symbol_EURUSD_Spread=19.00
if i change that to Symbol_EURUSD_Spread=19 (without .00) it loads successfully.

Of course i can't do that for every line. When you take Symbol_EURUSD_Point=0.000010 , you can't take out the dot.
Maybe this makes some clear. I only don't understand what OS setting might cause this.

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: mt4config file not loading all data in export function

Post by tickstory »

Hi K00tje,

Thanks for the further information - that really helps narrow down the issue. There are Windows Regional settings that can dictate the expected format of numbering, however Tickstory does cater for this by forcing everything to be read in as "en-US". Would you happen to have some specific settings in your "U.S" Windows Regional settings that might hint at why it doesn't like the point (".")?

Thanks.

k00tje
Posts: 8
Joined: Tue Aug 20, 2013 7:12 am

Re: mt4config file not loading all data in export function

Post by k00tje »

Hi,

No my en-US settings are not customized.
The decimal grouping symbol is the standard dot.
I've attached a screenshot of my settings
I hope that helps a bit.

rgds

btw, i now use the 1.0 version
Attachments
RegionalSettings.jpg

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: mt4config file not loading all data in export function

Post by tickstory »

Hi k00tje,

In the screenshots you provided, can you please try changing your "Decimal symbol" to a dot (.) and the "Digit grouping symbol" to a comma (,)?

Thanks.

k00tje
Posts: 8
Joined: Tue Aug 20, 2013 7:12 am

Re: mt4config file not loading all data in export function

Post by k00tje »

Changing the decimal symbol from a comma to a dot fixed the problem :D

Wow, that was a hard one.

Thanks

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: mt4config file not loading all data in export function

Post by tickstory »

Good to hear that solved it, K00tje. We will apply a change on our side to ensure that you can have whatever settings you like in the future. The software should really not be dependent on your personal preferences.

Thanks for for taking the time to assist us resolve it.

Kind regards.

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