Tickstory lite 0.9.2b crashing on windows xp

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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preethishrahul
Posts: 3
Joined: Sun Aug 18, 2013 12:06 am

Tickstory lite 0.9.2b crashing on windows xp

Post by preethishrahul »

When installed on windows xp, tickstory crashed and not opening.

Error: Tickstory has encountered a problem and needs to close. We are sorry for the inconvenience.

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory lite 0.9.2b crashing on windows xp

Post by tickstory »

Hi there,

The most likely cause of this is unavailable.incomplete .NET installation. Please refer to this topic for more information:

http://www.tickstory.com/forum/viewtopic.php?f=4&t=71

Thanks.

preethishrahul
Posts: 3
Joined: Sun Aug 18, 2013 12:06 am

Re: Tickstory lite 0.9.2b crashing on windows xp

Post by preethishrahul »

Hi I had installed .net 4.0 and still face the problem

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory lite 0.9.2b crashing on windows xp

Post by tickstory »

Hi preethishrahul,

You need to install .NET v3.5 - not .NET 4.0 as they are two separate Microsoft products.

Thanks.

preethishrahul
Posts: 3
Joined: Sun Aug 18, 2013 12:06 am

Re: Tickstory lite 0.9.2b crashing on windows xp

Post by preethishrahul »

I removed .net 4 and installed .net 3.5 ..I have the same problem

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory lite 0.9.2b crashing on windows xp

Post by tickstory »

Hi preethishrahul,

Please ensure you have installed SP1 at least as well. If you are getting this error when starting up Tickstory, it is highly likely that it has something to do with the .NET installation. Also make sure you reboot after the install.

Hope this helps.

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