Cannot export tick data to MT5 in Japanese enviroment

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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kojik9999
Posts: 2
Joined: Sun Aug 09, 2020 4:25 am

Cannot export tick data to MT5 in Japanese enviroment

Post by kojik9999 »

When I tried to export tick data to MT5, I cound not export tick data with the follwoing errror message.

When I changed to English enviroment, I can export tick data.
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tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Cannot export tick data to MT5 in Japanese enviroment

Post by tickstory »

Hi Kojik,

Thanks very much for raising this issue. We've reproduced the problem and are working on a fix. It will be available in the next release.

Regards.

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Cannot export tick data to MT5 in Japanese enviroment

Post by tickstory »

Hi Kojik,

Please use your download link to get the latest v1.9.5.7 which addresses this issue.

Thanks.

kojik9999
Posts: 2
Joined: Sun Aug 09, 2020 4:25 am

Re: Cannot export tick data to MT5 in Japanese enviroment

Post by kojik9999 »

Hi,
Thank you for your support. I will download the latest version.

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