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Cannot export tick data to MT5 in Japanese enviroment

Posted: Sun Aug 09, 2020 4:42 am
by kojik9999
When I tried to export tick data to MT5, I cound not export tick data with the follwoing errror message.

When I changed to English enviroment, I can export tick data.

Re: Cannot export tick data to MT5 in Japanese enviroment

Posted: Sun Aug 09, 2020 5:56 am
by tickstory
Hi Kojik,

Thanks very much for raising this issue. We've reproduced the problem and are working on a fix. It will be available in the next release.

Regards.

Re: Cannot export tick data to MT5 in Japanese enviroment

Posted: Thu Aug 20, 2020 2:56 am
by tickstory
Hi Kojik,

Please use your download link to get the latest v1.9.5.7 which addresses this issue.

Thanks.

Re: Cannot export tick data to MT5 in Japanese enviroment

Posted: Sat Aug 22, 2020 6:00 am
by kojik9999
Hi,
Thank you for your support. I will download the latest version.