Not able to move license to new PC

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
Post Reply
tomtickstory
Posts: 1
Joined: Mon Jun 29, 2020 2:04 pm

Not able to move license to new PC

Post by tomtickstory »

Hi,

I've looked at other posts saying that I just need to deinstall TS from my old PC and reinstall into new PC and I can move my license across.

That's not working for me. Done the deinstall. Tried to install into new PC and a message shows up that states I have over 2 activations.

What do I do next?

Thanks.
Tom

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Not able to move license to new PC

Post by tickstory »

Hi Tom,

Could you please provide us with the email address you used when you registered so we can assist further? The information will not be made public.

Thanks.

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Not able to move license to new PC

Post by tickstory »

Hi Tom,

Thanks for the info. Could you please start/activate the software on your new machines? Please ensure you have uninstalled from any inactive PCs first (if applicable/possible).

Also, is it ok for us to update your forum email so it matches your license?

Thanks.

Post Reply