TickstoryInfoExpert not writing

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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ianbong
Posts: 6
Joined: Sat Jul 20, 2013 12:55 pm

TickstoryInfoExpert not writing

Post by ianbong »

Hello,

After applying the EA to my broker's MT4 platform, it seems nothing happens.

Under the 'experts' tab, I can see the status saying it's loaded successfully and initialized but after that there's nothing.

ianbong
Posts: 6
Joined: Sat Jul 20, 2013 12:55 pm

Re: TickstoryInfoExpert not writing

Post by ianbong »

I'm using Windows 7 64-bit (x86) by the way.

I cannot find any completed file after the EA has been initialized. Plus there's no 'files' folder under 'experts' folder in my Metatrader folder.

ianbong
Posts: 6
Joined: Sat Jul 20, 2013 12:55 pm

Re: TickstoryInfoExpert not writing

Post by ianbong »

I just realised market needs to be open before TickInfoExpert can work.

Sorry for the confusion, I solved this myself. :)

By the way for those using Windows 7 and you're unable to find the config file, the problem is with virtualization, just go to the experts/files folder and click the "compatibility files" tab, the .mt4config file should be there.

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: TickstoryInfoExpert not writing

Post by tickstory »

Hi Ianbong,

Glad you figured things out. For other users reference, they can find more about resolving the issue here:

http://www.tickstory.com/forum/viewtopic.php?f=4&t=65

Regards.

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