The remote server returned an error: (503) Server Unavailabl

[eliteG]

I just bought the license but to my surprise I got this kind of error. Check image below, Any help with be much appreciated

[tickstory]

Hello EliteG,

We've just checked the server's availability and everything seems to be OK. You may have come across a temporary weekend maintenance period, could you please try again?
Also, please make sure no firewalls or anti-virus checkers are blocking Tickstory's internet access.

Could you also kindly provide us with the email address you used when purchasing a license so we can provide support accordingly?

Thanks.

[victor739]

I am also having this issue

[tickstory]

Hi Victor,

If this is not related your your internet connection/anti-virus, it is possible that some weekend server maintenance was occurring at the time of your download. As of this moment, the server appears to be available.

You can test your connection by going to File->Settings->Dukascopy and pressing the 'Test' button. If your connectivity is fine, this should report "OK". Otherwise it should give more information about what might be causing the issue.

Thanks.