Access to path denied

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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CafeTrader
Posts: 1
Joined: Sat Apr 30, 2016 11:08 pm

Access to path denied

Post by CafeTrader »

I just bought license to Tickstory Standard.

When I go to download forex data to MT5 or MT4 I get a error of Access to Path Denied.

Please assist.
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tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Access to path denied

Post by tickstory »

Hi CafeTrader,

The 'access denied' error is caused because the "Program Files" folder you are trying to write to is protected.
To avoid the error, please specify a full path such as to your Documents folder (eg. C:\Users\YourName\Documents\{Symbol}.csv). More information about this error can be found in our FAQ:

https://tickstory.com/help/tickstorylit ... cessdenied

This video might also be useful to learn more about Tickstory's file export features:

https://youtu.be/6PzXNF3OlG8

Hope this helps!

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