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Access to path denied

Posted: Sun Nov 24, 2019 3:30 am
by CafeTrader
I just bought license to Tickstory Standard.

When I go to download forex data to MT5 or MT4 I get a error of Access to Path Denied.

Please assist.

Re: Access to path denied

Posted: Sun Nov 24, 2019 10:49 pm
by tickstory
Hi CafeTrader,

The 'access denied' error is caused because the "Program Files" folder you are trying to write to is protected.
To avoid the error, please specify a full path such as to your Documents folder (eg. C:\Users\YourName\Documents\{Symbol}.csv). More information about this error can be found in our FAQ:

https://tickstory.com/help/tickstorylit ... cessdenied

This video might also be useful to learn more about Tickstory's file export features:

https://youtu.be/6PzXNF3OlG8

Hope this helps!