cannot start MT4

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: cannot start MT4

Post by tickstory »

Hi Bird,

So we can assist you further, could you please let us know your email address that you used when you registered?

Thanks.

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: cannot start MT4

Post by tickstory »

Hi Bird,

Thanks for providing your email details. Unfortunately there is no license under the provided address. Perhaps you have an order number or license key?

Thanks.

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: cannot start MT4

Post by tickstory »

Hi Bird,

Thanks for the info. Could you please confirm that you have gone through our launcher trouble-shooting check-list here:

https://tickstory.com/help/tickstorylit ... cher_error

The mentioned reasons are all the possible causes for the issue.

If you still are having problems, could you please attach a screenshot of the error you are getting?

Thanks.

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