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Re: cannot start MT4

Posted: Wed May 08, 2019 8:19 am
by tickstory
Hi Bird,

So we can assist you further, could you please let us know your email address that you used when you registered?

Thanks.

Re: cannot start MT4

Posted: Thu May 09, 2019 12:50 pm
by tickstory
Hi Bird,

Thanks for providing your email details. Unfortunately there is no license under the provided address. Perhaps you have an order number or license key?

Thanks.

Re: cannot start MT4

Posted: Fri May 10, 2019 11:36 pm
by tickstory
Hi Bird,

Thanks for the info. Could you please confirm that you have gone through our launcher trouble-shooting check-list here:

https://tickstory.com/help/tickstorylit ... cher_error

The mentioned reasons are all the possible causes for the issue.

If you still are having problems, could you please attach a screenshot of the error you are getting?

Thanks.