0.9.1.0 cant run mt4 build 509?

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
kate1048
Posts: 3
Joined: Wed Sep 18, 2013 10:40 pm

Re: 0.9.1.0 cant run mt4 build 509?

Post by kate1048 »

tickstory wrote:Hi Kate,

Please download the latest version of Tickstory (v1.0) - the Build 509 launcher is now available to all users now.

Hope this helps.
Hi,

I'm on v1.0, but I posted it in this thread because it seemed like other people were having the same problem.

tickstory
Posts: 4906
Joined: Sun Jan 06, 2013 12:27 am

Re: 0.9.1.0 cant run mt4 build 509?

Post by tickstory »

Hi Kate,

This thread relates to 0.9.2 only. Some users were having issues with the launcher since it was a prerequisite to click 'Like' to activate the launcher.

Do you have further information about the issue you are having on v1.0? What MT4 Build are you trying to launch? What is the error message you are getting?

Thanks.

kate1048
Posts: 3
Joined: Wed Sep 18, 2013 10:40 pm

Re: 0.9.1.0 cant run mt4 build 509?

Post by kate1048 »

tickstory wrote:Hi Kate,

This thread relates to 0.9.2 only. Some users were having issues with the launcher since it was a prerequisite to click 'Like' to activate the launcher.

Do you have further information about the issue you are having on v1.0? What MT4 Build are you trying to launch? What is the error message you are getting?

Thanks.
Hi,

I'm getting "A suitable launcher could not be found for your Metatrader version" I'm trying to launch MT4 Build 509, using Tickstory v1.

tickstory
Posts: 4906
Joined: Sun Jan 06, 2013 12:27 am

Re: 0.9.1.0 cant run mt4 build 509?

Post by tickstory »

Hi Kate,

In the error message, did it report that it has tried the Build 500+ launcher? If not, please check your Tickstory version again in Help->About and ensure you're on v1.0.

Thanks.

112600
Posts: 2
Joined: Wed Jan 22, 2014 10:39 pm

Re: 0.9.1.0 cant run mt4 build 509?

Post by 112600 »

hi,
I am following all the steps but I can not run the MT4. Do not get the star golden brown.
My Metatrader is version 509, fixed spread

I logg on facebook and tick keep me logging, then open tickstory, tick on the star, after that i tick in "i like it", then close Tickstory and open again but the star continue in grey.

What am I doing wrong?

thank you

tickstory
Posts: 4906
Joined: Sun Jan 06, 2013 12:27 am

Re: 0.9.1.0 cant run mt4 build 509?

Post by tickstory »

Hi 112600,

When you click on the 'Like' button within Tickstory, a Facebook login prompt will pop up. Put in our login details and click the 'Keep me logged in button' on this screen (not on a separate browser window) and it should work.

Thanks for showing your appreciation!

Regards.

112600
Posts: 2
Joined: Wed Jan 22, 2014 10:39 pm

Re: 0.9.1.0 cant run mt4 build 509?

Post by 112600 »

tickstory wrote:Hi 112600,

When you click on the 'Like' button within Tickstory, a Facebook login prompt will pop up. Put in our login details and click the 'Keep me logged in button' on this screen (not on a separate browser window) and it should work.

Thanks for showing your appreciation!

Regards.


hi,

thank you, i found the problem and solve it. I forget fill some necessary information. See image.

regards
Attachments
2014-01-25_180845.png

rapple
Posts: 4
Joined: Tue Jan 28, 2014 9:43 pm

Re: 0.9.1.0 cant run mt4 build 509?

Post by rapple »

Hi all

I am still have the issue of not being able to 'Like' the facebook page.

There were a couple of times when the login box came up and I entered my login detail (including keep me logged in) but the star remained grey.

Now when I open Tickstory and click on 'like' the login window opens and then closing instantly and the star is still grey.

I am running Tickstory 1.2 and have MT4 version 4 Build 574

Any help greatly appreciated

Thanks Rapple

tickstory
Posts: 4906
Joined: Sun Jan 06, 2013 12:27 am

Re: 0.9.1.0 cant run mt4 build 509?

Post by tickstory »

Hi Rapple,

Could you please let us know what browser pops up - is it Internet Explorer? What particular version? Does the Facebook 'Like' button still remain in the top-right of the Tickstory application? If so, it could mean that some browser security settings (cookies?) may not be keeping you logged in correctly.
If you have a screenshot of what you're seeing, this might help.

Thanks.

rapple
Posts: 4
Joined: Tue Jan 28, 2014 9:43 pm

Re: 0.9.1.0 cant run mt4 build 509?

Post by rapple »

Hi Tickstory. While I have both IE and Chrome on the computer, it is an IE box that flashes on the screen. I am not able to take a screen shot as it only flashes for a second.

I will try deleting all the cookies and run again

Thanks Rapple

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