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File Download only as .bi5??

Posted: Sat Mar 03, 2018 2:29 pm
by wienholtw
Hi Forum
Download EURUSD, I always receive tick data stored in subfolders year>month>day>*.bi5.
What I wanted to generate is a .csv (, delimited) file using "Generic bar format Comma delimited".
The export, however, is always as tick file.
Any idea how to fix this?
Thanks for your advice,
Willfried

Re: File Download only as .bi5??

Posted: Mon Mar 05, 2018 5:27 am
by tickstory
Hi Wienholtw,

It looks like you're checking the incorrect folder for your exported data. The .CSV file will exist in the "File path" you specified when exporting, so check that location for your corresponding CSV file.

For more detailed help, please check out our video on Exporting to File in our manual:

https://tickstory.com/help/tickstorylit ... ta_to_file

Regards.