File Download only as .bi5??

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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wienholtw
Posts: 1
Joined: Sat Mar 03, 2018 2:24 pm

File Download only as .bi5??

Post by wienholtw »

Hi Forum
Download EURUSD, I always receive tick data stored in subfolders year>month>day>*.bi5.
What I wanted to generate is a .csv (, delimited) file using "Generic bar format Comma delimited".
The export, however, is always as tick file.
Any idea how to fix this?
Thanks for your advice,
Willfried

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: File Download only as .bi5??

Post by tickstory »

Hi Wienholtw,

It looks like you're checking the incorrect folder for your exported data. The .CSV file will exist in the "File path" you specified when exporting, so check that location for your corresponding CSV file.

For more detailed help, please check out our video on Exporting to File in our manual:

https://tickstory.com/help/tickstorylit ... ta_to_file

Regards.

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