S&P500 data error

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
Post Reply
robilaaa
Posts: 1
Joined: Tue Mar 07, 2017 4:36 pm

S&P500 data error

Post by robilaaa »

Hello,

I am trying to import S&P500 tick data via Tickstory and use it for my MT4 backtests/optimisations. I have gone through numerous posts where people have similar issues with DAX or any other indexes. I am inserting images of the data import setup from Tickstory and the Journal tab from MT4 after the crash:

Image

[url=https://ibb.co/ddR736]Image

Could anyone please assist me?
Thanks in advance,
Robert

tickstory
Posts: 4898
Joined: Sun Jan 06, 2013 12:27 am

Re: S&P500 data error

Post by tickstory »

Hi Robilaaa,

It appears that you are getting the "tester cannot calculate prices" error which is usually indicative of incorrect "MT4 Settings" for the symbol you are using.
Are you able to use the following described method to copy all your symbol details over:

https://tickstory.com/forum/viewtopic.php?f=2&t=809

If you continue to have issues after this, appreciate if you can let us know the details (a screenshot of your broker's MT4 settings compared to your exported settings would also help).

Thanks.

Post Reply