Unable to start Tickstory Lite

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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BigTE
Posts: 2
Joined: Tue Sep 12, 2017 11:47 am

Unable to start Tickstory Lite

Post by BigTE »

Please find the pop up description below.

Product name: Tickstory Lite
Product version: 1.5.3.0
Details:
Invalid URI: The hostname could not be parsed.
at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
at System.Net.WebProxy..ctor(String Host, Int32 Port)
at Tickstory.Tracking.GoogleTracking.( )
at Tickstory.Tracking.GoogleTracking.(String , String )
at Tickstory.Tracking.GoogleTracking.()
at ..(Object , EventArgs )
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

BigTE
Posts: 2
Joined: Tue Sep 12, 2017 11:47 am

Re: Unable to start Tickstory Lite

Post by BigTE »

Problem solved by uninstalling, and then deleting the database saved in roaming directory. Then reinstalling.

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Unable to start Tickstory Lite

Post by tickstory »

Hi BigTE,

Do you have a proxy enabled and/or specified in your Tickstory File->Settings->Dukascopy Datasource? Does the 'Test' button work? Could you please give a screenshot of your settings?

Thanks.

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Unable to start Tickstory Lite

Post by tickstory »

Hi BigTE - missed your second message until just then. Sounds a bit odd that deleting the database addressed the problem. It is possible that the "Use proxy" was accidentally set without any proxy settings. This can cause this issue.

Appreciate that you let us know how you fixed it.

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