Problem after exporting data (incorrect data spikes)

[kaceha]

Hi,

I`m new user of tickstory, can anyone tell me why me data looks like on the screenshot after export to mt4 ? It`s not posible to do anything on souch charts.

Thank you.

[tickstory]

Hello,

Please ensure you have downloaded the official version from the link you were given when you purchased:

1) Uninstall any existing unauthorized/pirated/cracked versions you have on your machine(s). It is highly recommended you perform a full virus scan of your computer after this. Unfortunately we cannot provide any support or assistance for any issues with this.
2) Install the official version of Tickstory and apply your license.
3) Re-generate your exported MT4 data and test again.

Thanks.