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Export to file downloads again

Posted: Sun Jun 11, 2017 10:44 am
by trigen
Hi, first of all thanks for a great product!

I may have found a possible bug:

When downloading history for a few years overnight, with Tickstory 1.8.9.1
I can "Export to MT4..." and it won't download unecessary data twice.
However if I do "Export to file..." (because I am interested in the tickdata) it will always downloads everything again (Retrieving .... 0%)..

Could it be that this feature is not properly checking the database for already existant data?

Best,
Ray

Re: Export to file downloads again

Posted: Sun Jun 11, 2017 8:56 pm
by tickstory
Hi Ray,

Thanks for your feedback. In both cases - MT4 Export and File Export - the logic is the same. The software will attempt to find the data on your disk before doing to the internet. The message does say 'retrieving', however it is a generic message to report that the system is "retrieving" data from the source.

Hope this answers your question.

Re: Export to file downloads again

Posted: Mon Jun 12, 2017 10:37 pm
by trigen
Ahh okay, sorry I didn't realize that, I just assumed it was downloading it again probably..
But I guess it was slower because I exported ticks in a custom format and its just more data

Sorry for bothering in any case :roll:

Thank you..