Virus malware warning 1.8.6

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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kekkis
Posts: 12
Joined: Tue Jun 28, 2016 3:41 pm

Virus malware warning 1.8.6

Post by kekkis »

At least seven anti/malm ware tells latest update setup has trojan/malmware

avast, and 6 others in virustotal.com site.

AegisLab Troj.W32.Generic!c 20161221
Kaspersky HEUR:Trojan.Win32.Generic 20161221
McAfee Artemis!896864290AD3 20161221
McAfee-GW-Edition BehavesLike.Win32.Dropper.tc 20161221
Rising Trojan.Generic!8.C3-PNdYGkNXarG (cloud) 20161221
TrendMicro-HouseCall TROJ_GEN.R047H05LK16 20161221

tickstory
Posts: 4884
Joined: Sun Jan 06, 2013 12:27 am

Re: Virus malware warning 1.8.6

Post by tickstory »

Hi Kekkis,

Thank you for reporting this. We believe that these are false-positives being raised by the anti-virus checkers due to recent changes in our internal encryption. It seems that once Tickstory is installed, virus checkers do not have a problem with tickstory.exe, so it appears something to do with the way the application is packed (hence the "generic" virus flag). We of course do not recommend you circumvent or disable your virus checker. Instead, we have re-updated the installation and checked the new version with virustotal and everything passes. This isn't a permanent fix and it is possible that the software is going to be re-flagged again, so we are working anti-virus companies you mentioned to get this particular release on the white-list.

We suggest you refresh your copy from the download link (or perhaps run Tickstory in a sandbox) while we wait on a response from the anti-virus developers. So far, Symantec/Norton's have replied and white-listed the installation.

Thanks.

tickstory
Posts: 4884
Joined: Sun Jan 06, 2013 12:27 am

Re: Virus malware warning 1.8.6

Post by tickstory »

UPDATE: Avast have reviewed the application and have white-listed it.

tickstory
Posts: 4884
Joined: Sun Jan 06, 2013 12:27 am

Re: Virus malware warning 1.8.6

Post by tickstory »

UPDATE: Kaspersky have reviewed and confirmed white-listing of our installation.

alexeyp
Posts: 1
Joined: Sun Jan 15, 2017 7:34 am

Re: Virus malware warning 1.8.6

Post by alexeyp »

Kaspersky Total security detected "UDS:DengerousObject.Multy.Generic" file "Tickstory.exe" via Kaspersky Security Network on fresh installation yesterday.
Please recheck with Kaspesky.

tickstory
Posts: 4884
Joined: Sun Jan 06, 2013 12:27 am

Re: Virus malware warning 1.8.6

Post by tickstory »

Thanks for the heads up, Alexeyp. It looks like some recently introduced generic detections are raising an alert again. We are following up on it now.

tickstory
Posts: 4884
Joined: Sun Jan 06, 2013 12:27 am

Re: Virus malware warning 1.8.6

Post by tickstory »

Hi Alexeyp,

Kaspersky have advised that they have now corrected this problem and it should be resolved on their next virus signature update.

Thanks.

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