Can't launch MT4 with tickstory lite.

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
omgitzluc
Posts: 7
Joined: Fri Jun 03, 2016 11:27 pm

Can't launch MT4 with tickstory lite.

Post by omgitzluc »

Hello,

I'm currently using FXCM MT4 Build 950.

The following attachment is the error message i get when i try to launch MT4 from Tickstory after exporting the datas to MT4 .

Can you assist me with this problem?

Thank you.
Attachments
Error message "MT4 launch issue"
Error message "MT4 launch issue"
tickstory
Posts: 5040
Joined: Sun Jan 06, 2013 12:27 am

Re: Can't launch MT4 with tickstory lite.

Post by tickstory »

Hi Omgitzluc,

You require the licensed version of Tickstory to be able to work with the latest MT4 Build 950. The free version only supports earlier versions of MT4 and does not offer official support.
You can see a a more detailed comparison between the free and paid version here:

https;//tickstory.com/download-tickstory/

Hope this helps.
omgitzluc
Posts: 7
Joined: Fri Jun 03, 2016 11:27 pm

Re: Can't launch MT4 with tickstory lite.

Post by omgitzluc »

Thank you for the information and a quick reply.
omgitzluc
Posts: 7
Joined: Fri Jun 03, 2016 11:27 pm

Re: Can't launch MT4 with tickstory lite.

Post by omgitzluc »

I have purchased the paid version.

This time after launching MT4 from tickstory, i get this message.
Attachments
Untitled.jpg
tickstory
Posts: 5040
Joined: Sun Jan 06, 2013 12:27 am

Re: Can't launch MT4 with tickstory lite.

Post by tickstory »

Hi Omgitzluc,

Thank you for registering. Could you please follow the trouble-shooting steps described in our FAQ under the question "I am getting a launcher error when starting MT4.":

viewtopic.php?f=2&t=613

If it's still giving issues, could you kindly give a screenshot of your File->Settings window to show your MT4 setup?

Thanks.
omgitzluc
Posts: 7
Joined: Fri Jun 03, 2016 11:27 pm

Re: Can't launch MT4 with tickstory lite.

Post by omgitzluc »

Here is the screenshot.
Attachments
Untitled.png
Untitled.png (10.19 KiB) Viewed 24374 times
tickstory
Posts: 5040
Joined: Sun Jan 06, 2013 12:27 am

Re: Can't launch MT4 with tickstory lite.

Post by tickstory »

Thanks, Omgitzluc. Can you please confirm that you have tried the trouble-shooting check-list? Is MT4 starting up? If so, are you able to try pressing "Launch" (F8) again once it has started up to see if this addresses the issue? is there anything notable about your O/S? I assume you're using Windows 10?

Thanks.
omgitzluc
Posts: 7
Joined: Fri Jun 03, 2016 11:27 pm

Re: Can't launch MT4 with tickstory lite.

Post by omgitzluc »

Sorry for the late reply, I was at work.

I got it to work.

What I did was run tickstory as Admin.

After that instead of clicking the run through MT4, I pressed F8.

But the modeling quality is 99.90% thou, not 99.99%.

Here is the screenshot.
Attachments
Untitled.png
Untitled.png (3.14 KiB) Viewed 24365 times
omgitzluc
Posts: 7
Joined: Fri Jun 03, 2016 11:27 pm

Re: Can't launch MT4 with tickstory lite.

Post by omgitzluc »

Oh wait sorry, nvm it's supposed to be 99.9% not 99.99%, plz ignore the last sentence.
tickstory
Posts: 5040
Joined: Sun Jan 06, 2013 12:27 am

Re: Can't launch MT4 with tickstory lite.

Post by tickstory »

Great - thanks for letting us know!
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